FAQ

Shipping

Shipping charges vary based on the product and location. Details will be provided during checkout.

Delivery usually takes 5-7 business days, depending on your location

No, but we might start it in the future.

Absolutely! Once your order is shipped, you’ll receive a tracking link via email or SMS.

We will notify you of any delays and keep you updated on the status of your shipment.

Please contact our support team within 48 hours of delivery with photos of the damaged product for assistance. You can claim the product warranty directly from the manufacturer as per their terms and conditions.

Payments

We accept credit/debit cards, net banking, UPI, and wallet payments like Paytm and Google Pay.

Yes, we use industry-standard encryption to ensure all transactions are secure.

Yes, a payment confirmation receipt will be sent to your email.

Please try again or contact your bank. If the issue persists, contact our support team for assistance.

No, there are no hidden charges. The price displayed at checkout is the final amount.

No, we currently do not support splitting payments between multiple methods.

About TranstronixIndia

We have over 25 years of experience in the office automation and security industry.

Our corporate office is located in New Delhi and our branch offices are present in Kanpur and Mumbai.

We serve banks, offices, retail businesses, and other organizations that require automation and security solutions.

Yes, we cater to bulk orders and offer customized solutions for businesses.

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